Help Center
Support for Dialist and the Private Exchange app
One team answers for the Dialist marketplace at dialist.com and the Dialist Private Exchange app, listed on the App Store and Google Play as Dialist Private Exchange and published by Dialist Marketplace Inc. Here is how to reach us and what to send so we can help quickly.
Email us
We reply within one business day.
What to include
- The email address on your account.
- Which product you are writing about: dialist.com or the Private Exchange app.
- An order number, listing title or the other party's store name, if your question is about one.
- For app problems: your phone model, the version of iOS or Android, and a screenshot if you have one.
From inside the app
In the Dialist Private Exchange app, open Settings, then Contact Support. Write a subject and a description, then tap Email support. The app opens a mail draft to support@dialist.com with your account email already filled in.
Signing in to the Private Exchange
The app is sign-in only and has no sign-up. It is for approved Dialist marketplace dealers in the United States and Canada, using the same sign-in as dialist.com. If you are a dealer and cannot sign in, email us from your account email and tell us what you see. If you are not yet a Dialist dealer, you can apply at dialist.com/become-a-dealer.
Other ways to reach us
Telephone +1 (437) 228-5367
WhatsApp message the team directly
Post
Dialist Marketplace Inc.50 Burnhamthorpe Road West
Mississauga, Ontario L5B 3C2
Canada
Related pages
The private list
Private market insights & rare watch alerts.
What's new, what's getting attention, and the timepieces worth a closer look. Stay connected to what's happening on Dialist, delivered only when there's something worth seeing.